Refund policy

  • Returns are accepted within 7 days of delivery for damaged, defective, or incorrect products.
  • Please contact us within 48 hours of delivery with photos/videos of the issue.
  • Customized products are non-returnable, unless damaged or defective.
  • Minor layer lines or surface variations are normal in 3D-printed products and are not considered defects.
  • Approved refunds will be issued to the original payment method.
  • For assistance, contact Layers Studio Support with your order number